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FAQ

What are your hours of operation?
Daily 9am-6pm. Evening hours are available for office or commercial accounts.

Do you accept credit cards?
We accept credit cards, cash, checks, and even Venmo/PayPal (@radiantcleaningnj).
In accordance with New Jersey State Law, a 6.625% sales tax will be applied to all work performed.

What is your service area?
​We service Monmouth and Northern Ocean County focusing on Freehold, Howell, Jackson, Manalapan, Marlboro, Monroe, Morganville, Millstone, Cream Ridge, Colts Neck, and Tinton Falls.

Do you work weekends and holidays?
​Yes, we work weekends by appointment. We observe the following holidays: New Year’s Day, Memorial Day, Labor Day, Thanksgiving, and Christmas Day. Recurring clients will have priority to reschedule within 3 days of closed business day due to holiday.

Are you insured and bonded?
Yes, we are fully insured and bonded. Insurance certificates can be provided at your request.

Is your staff vetted?
Yes, all our staff are screened, experienced and trained.

How do you provide estimates?
​Estimates​ can be ​provided​ in person, over the phone or Facetime, whichever is most convenient for you.

How do you determine your rates?
All initial appointments are Deep Cleans calculated per hour per cleaning technician. Recurring appointments are flat rates based on the frequency of service (weekly, biweekly or monthly). Our ​rates​ are based on square footage, number of floors, bedrooms and bathrooms. Other considerations are the condition of the home ​and ​the presence of children or pets. Linen Service available at request for additional fee. Move In/Move Outs and Post Construction Cleanings are also based per hour per cleaning technician.

Do you provide cleaning supplies?
We can provide all cleaning products and tools. We would also be happy to use any products or tools you provide, if you have specific preferences.

How do you schedule cleanings?
We can provide service on one-time, weekly, bi-weekly or monthly basis.
We help prep for holidays, special events and seasonal cleanings. ​